Return Policy
30 Day Return Policy
Cancellation & Return Period
We offer a 30 Day Return Policy on all 'ready to ship' items purchased, returned items are eligible for Store Credit only. To be eligible returned items must be:
- Classed as 'ready to ship.'
- Returned within 30 Days of shipment date.
- Unused, unmarked and in original condition.
- Shipping / Delivery Fees are not included.
Delivery Charges on Returning Goods
The customer is responsible for all costs associated with returning the items to us, these costs will not be refunded.
Condition of Returned Goods
Returned goods must be in original condition, unopened, unused, unmarked and undamaged. The customer is responsible for the condition of the returned goods.
Products Returned Exceeding the 'Cancellation & Return Period'
All sales after 30 days from shipment are final. Purchases past this period are covered by our Warranty Policy and will be either replaced or store credit issued based on our assessment.
Returning 'Made to Order' Items
We do not offer a change of mind return policy for customised items, to return a 'Made to Order' item falls under our Warranty Policy and will be replaced if defective.